About AskAway
Introduction to AskAway
AskAway is BC and Yukon's post-secondary chat reference service, providing post-secondary learners, educators and researchers with reference assistance online at point-of-need.
- Vision and Mission
- AskAway presentation at Just a Click Away 2011: National Conference on Technologies for Public Legal Education & Information
Key Documents
- AskAway Actions & Achievements (yearly report)
- AskAway Service Continuity Plan (PDF)
- Administrative Centre Reports
- Terms of Reference and Membership
Institutional Participation
- Participating Library Benefits and Responsibilities
- Library Commitment Model 2013/2014
- Service Support Fee 2012/2013
- Summer Sustainability Recommendations
- List of Participating Libraries
- Staff Schedules Archive
Awards
- AskAway won the British Columbia Library Association Merit Award on April 20, 2007
- AskAway won the BCLA Academic Librarians in Public Service Award on April 20, 2007
- AskAway was the 2007 Educational Technology Users Group Innovation Award winner!
Links for more information
- Read AskAway Updates for news, statistics, and amazing patron feedback

