Cheat Sheets

Common AskAway Tasks

• Doing Virtual Reference in 8 Easy Steps (PDF): Eight steps from opening your browser to chatting with patrons.
• Resolution & Description Codes (HTML): A summary of the codes to use when ending your patron sessions.
• Flash Chat Quick Reference: Two page PDF guide from QuestionPoint. Covers the entire chat cycle.
• How It Works: AskAway step-by-step from a user perspective.
• Shift Checklist (HTML): A to-do list to be checked before and during your AskAway shift
• Service Provider FAQ: answers to some of your most commonly asked questions about staffing AskAway

Subject Reference

• Religious Studies Resources

Other Guides

• Citation Style Guides
• Refworks Help Pages - No login required

Wiki Pages

• List of free online academic databases - use with members of public!
• Sources for Statistics - listed by subject
• Primary Source Databases
• Subject Guides:
  • Anthropology
  • Archaeology
  • Astronomy
  • Biology in General
  • Canadian History
  • Education
  • Environmental Science and Ecology
  • Fine Arts
  • Labour and Workplace
  • Medicine and Health Sciences
  • Personal Finance
  • Philosophy
  • Political Science
  • Psychology
  • Religious Iconography
  • Slavic, Central & Eastern European Studies
  • Transportation