A new tool is now available to you on your evening and weekend AskAway shifts. If you’re alone or short-staffed on an evening or weekend shift (weekday after 5pm, Saturday, or Sunday), you can now easily send an automated message to the evenings-weekends list and request assistance.
Previously, if an institution was missing from a shift, the procedure was to compose a message to the list and ask if anyone was available to hop on. Now, with two clicks, you can send an automated message to the list to request help.
The new button is available on the AskAway staff home, beneath the Swamped button.
More information on how to use this tool is available above the button and in the FAQ “I’m alone on my shift or someone is missing. What should I do?”
Questions or feedback? Let us know!