Service Providers

Key links for your shift

COVID-19 FAQs

New FAQs for AskAway service providers are now available:

These FAQs will be updated as needed. If there's an FAQ you'd like to see added, please let us know.

Additional links

Is it your first shift? Check out the Shift Checklist.

Having trouble logging in to any of these sites? Contact us.

New!

LibraryH3lp FAQs are now available. New FAQs are being added regularly so please check back! If there's an FAQ you'd like added, let us know!

Alone on your shift?

If you're the only one logged in for your shift or someone is missing, please see the FAQ linked below for steps you can take to call for help:

Swamped Message

To send a swamped call, click the Swamped button below, enter the email address associated with your account on the AskAway website, and send out a call for assistance to the service providers list.

Swamped