Form Fields Statistics

Form fields statistics list all AskAway sessions, and provide information on how users are accessing the service. This includes:

  • Descriptive and resolution codes
  • Referring URL
  • Browser and operating system
  • Mobile or desktop
  • Session length and wait times
  • User-supplied information, such as patron type and course
Note that limited data are available before 2011.

The spreadsheets in the table below provide system-wide data, and can be filtered by individual institutions. Instructions for collecting your institution's form fields data are available here.

Please contact the AskAway Administrative Centre with questions, or if statistics aren't opening properly.

Form Fields Statistics by Month