This page has quick links for common tasks. You can find additional resources in the left-hand Coordinators menu.
Local Coordinator Quick Links
- LibraryH3lp Admin Dashboard
- FAQs (Local Coordinators)
- Checklists
- Update your Library Info
- Policy page URL, email reference contact, and guest login
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Create Accounts for Service Providers
As a local coordinator, you're responsible for ensuring service providers have the accounts they need to staff AskAway:
- LibraryH3lp account
- You create this account
- FAQ: Create and manage service provider accounts in LibraryH3lp
- AskAway website account
- You create this account
- FAQ: Create and manage service provider accounts on the AskAway staff website
- Campfire account
- Email the Admin Centre and we'll create this account
Year at a Glance
| January | Open for Section 2 (Jan-Apr); Send staff for training; Coordinators meeting |
| February | Build Section 3 (May-Jun) and Section 4 (Jul-Aug) schedules |
| March | |
| April | Close for Section 2 |
| May | Open for Section 3 (May-Jun); Send staff for training; Coordinators meeting |
| June | Build Section 1 (Sep-Dec) schedule |
| July | Switch over to Section 4 (Jul-Aug) schedule |
| August | Close for Section 4 |
| September | Open for Section 1 (Sep-Dec); Send staff for training; Coordinators meeting |
| October | Build Section 2 (Jan-Apr) schedule |
| November | Select Flexible Support Contributions for next year |
| December | Close for Section 1 |
Mailing List
All local coordinators should be subscribed to the coordinators@askaway.org listserv. This mailing list is the main communication tool used by local coordinators to send and receive critical information. If you don't think you're subscribed, please contact the Admin Centre.