Local coordinators are responsible for scheduling, both of their own service providers within their institutions and their institutions within the overall AskAway collaborative schedule. Coordinators work with the Admin Centre to assign their institutions to shifts that best fit their needs, and they work with other institutions to ensure that the schedule meets the needs of the service and its participating libraries.


AskAway is currently using ShiftPlanning software (aka Humanity) to facilitate scheduling.


Current, past, and future schedules are available on the AskAway website: