Vision and Mission


Sunday to Thursday - 10:00am - 9:00pm
Friday and Saturday - 11:00am - 5:00pm

Full schedule, including holidays and term start and finish


Province-wide collaborative chat reference will:

  • Facilitate equitable access to quality information for all post-secondary learners.
  • Extend chat reference service to all British Columbia post-secondary libraries.
  • Provide post-secondary learners with reference assistance online at point of need.
  • Provide convenient, timely access to province-wide reference resources, beyond the restrictions of library buildings and opening hours.
  • Facilitate collaborative reference and referral.


Combining the power of libraries, people and technology to connect British Columbia's post-secondary learners, educators, and researchers to the information they need anytime, anywhere.