Check out the recording of the presentation: Preparation for Assignment Ads
This presentation shows you some tips for handling questions generated by the assignment ads.
If you don't have time to view the entire presentation, use the time indices below to skip to the topic you wish to view:
1:55 What are the Assignment Ads?
7:31 Primary Sources in Science/Social Science
12:06 Primary Sources in Arts
19:18 Finding Scholarly and Peer Reviewed articles
25:24 Is *this* article peer-reviewed?
If anyone gets a question from a UBC student researching women in rural areas during the great depression, send her to JSTOR!
There's a bijillion articles with the Basic search: women rural "great depression"
She gets a lost connection fairly quickly, but once she knows where to search, she'll be fine.
In response to feedback from service providers, three new service-wide scripts have been added relating to service limits and rude or threatening patron behaviour. Although we have an extremely low incidence of difficult patron behaviour, if it does happen you don't want to be fumbling around for what to say! These are the same scripts used by public library AskAway staff.
Ref - Service Limits
The following script has been added to the service-wide shared scripts in the chat monitor:
Ref - Great Northern Way
For those of you that are interested in how the calls come in throughout the day, here’s the hourly breakdown for last week (as reported by QP):
10:00 – 10:59
11:00 – 11:59
12:00 – 12:59
Since the public library "side" of AskAway is still behind a picket line, we may see a few questions from public library patrons. Here are a few tools that you can use to help them:
Public Libraries' Delicious bookmarks:
For those of you not familiar with Delicious, use the Tags on the right side of the screen to select a topic, e.g. Climate_Change
Then, select a link from the left side of the screen.
List of Free (academic) databases:
NWCC's "Where Can I Get This" link is behaving very oddly. Please show any NWCC students how to search databases that contain full text articles, and please show them how to limit their search to only Full Text until this issue is resolved.
FYI, of the WilsonWeb databases, only Biological and Agricultural Index Plus contains any full text.
For your convenience, here is the main page of the NWCC library:
Free resources to try as well:
A re-recording of the Software Refresher brown-bag presentation is now available.
Software Refresher Recording
IM with Colleagues5:48
Where can I find settings and system requirements for using Firefox browser?