Submitted by admin-boss on
The recording of the Brown-bag presentation: Mining BC's Subject Guides is now available on the Librarians' Portal.
To access it, go to:
http://eln.bc.ca/askaway/?page=recordings#subject
Or, on the Librarians' Portal, go to the Professional Development tab, then click on "Recordings of Previous Sessions".
Submitted by admin-boss on
From Margie at Camosun:
We are moving to a new server during July 16, 17 & 18 which will, obviously, affect service to our website and resources. Currently, there is a notice on our library homepage about the upgrade; on the morning of the 16th, this will be replaced with a page that has info about and links to, what is available (including AA) depending on whether you are on or off campus. Off campus access is not available for ALL our databases so there will be a list of what is/is not available.
Submitted by admin-boss on
A tip from one of our service providers:
Blackwell journals may not be available online because of a less than smooth merger with Wiley InterScience.
UBC has a good explanation of the issues here http://weblogs.elearning.ubc.ca/eresourcestatus/
I had a couple of patrons on AskAway (one from UVic and one from UBC) both asking why they were being sent to a commercial site even though they logged in through their library.
Submitted by admin-boss on
In this update:
AA News: Advisory Committee Positions; AA at the BC Library Conference; New AAers at BC ELN
AA Quick Tips: You Could Be Breaking the Law!; Who Picks Up Which Questions?; Are You Using the Right Resolution Code?
AA Stats: Did you know?; How are we doing so far this summer?
Absolutely Amazing Patron Feedback
Submitted by admin-boss on
If you are experiencing trouble with your chat monitor, try this F5 key trick for refreshing your chat monitor:
1. Clear your Temporary Browser Files (also known as browser cache) by following these steps:
Submitted by admin-boss on
From the QP listserv:
The recording for our March 18 webinar on Promoting Virtual Reference Services On and Off Campus is now available at: http://www.oclc.org/us/en/questionpoint/overview/websessions.htm
To post comments or questions for our speakers, visit the Blog posting at: http://questionpoint.blogs.com/questionpoint_247_referen/2008/03/webinar-promoti.html
Submitted by admin-boss on
Just a reminder that today is (almost) the last day to register for the AskAway session at the BC Library Conference Saturday April 19, from 3:45 - 5 PM. Our session is aimed at AskAway service providers and will be a fun and creative session of exploration and discussion around providing VR, with a chance to see your AskAway team display hidden talents, and fabulous AskAway prizes for session participants!
You can find the registration page here:
Submitted by admin-boss on
Statistics for March have been posted to the For Local Administrators tab of the Portal:
http://www.eln.bc.ca/askaway/index.php?page=foradmins
Looking for Reports in the QP interface?
Reports formerly in the Admin and Ask modules have all been consolidated and are now appearing as a Reports tab in the top left-hand corner on the My QP page.
Questions about QP Reports?
Contact Sunni sunnin@eln.bc.ca/778.782.6937
or
Submitted by admin-boss on
Want to know more about your patrons? To learn more about statistics available to you, check out the latest brown bag presentation: AskAway Statistics for Administrators.
Even if you don't have an administrator account, you can access some of the statistics that are described.
A recording of the presentation, as well as a table of contents and the associated handout, are available here:
http://eln.bc.ca/askaway/?page=recordings#technical
Submitted by admin-boss on
From the QP listserv:
Join us for a webinar on promoting your virtual reference service, Tuesday, March 18, 11:30 am – 12:30 p.m. EST [3:30 – 4:30 pm GMT] ***Note corrected time***
Academic librarians, are you looking for ways to position your library as the information provider of choice?