AskAway Blog

AskAway Brown-bag lunch: Orientation to the TWU Library Website

Unfamiliar with the TWU library website?
AskAway's 13th brown-bag lunch presentation will be on the topic: Orientation to the TWU library website, presented by William Badke of TWU library.
The discussion will take place Monday, May 28th, 12:15 to 12:45. A recording will be made for those unable to attend at that time.
An email has been sent to the listservs which includes the link to the presentation. If you have not received this email, please let me know at: nikib(at)eln(dot)bc(dot)ca
For more information, including system requirements and FAQs, visit:

RefWorks - Canadian server

As of May 2, UBC has moved all RefWorks accounts to a Canadian server. Other BC institutions that subscribe to RefWorks may have done the same.
We have done a lot of publicity about the change, so questions should be minimal. If you do get asked, the new web address is: and users will have to download the Write-N-Cite utility again.

AskAway Brown-bag lunch: AskAway Google Calendar Pilot

Curious about the AskAway Google Calendar?
Come to the next AskAway brown-bag presentation to learn how to access the AskAway Google Calendar to view the open shifts and to indicate that you can cover a shift.
There will be tips for Google Calendar newbies and veterans.
The discussion will take place Monday, May 14th, 12:15 to 12:45. A recording will be made for those unable to attend at that time.

AskAway Brown-bag lunch: Netiquette and Online Communication: Roundtable Discussion

AskAway Brown-Bag lunches are back!
Our first brown-bag lunch of the summer is going to be a little different. We will be having a "roundtable discussion" about netiquette, online communication, and dealing with difficult patrons.
Everyone is invited to bring their questions, answers, suggestions, and workarounds.
If you are able to bring a microphone, please do so - I will be available from 12:00 onwards to assist with audio setup.
Here is some additional information on setting up a microphone:

AskAway: Stories Contest: Deadline: Midnight on Thursday April 19th

Tell Us Your AskAway Stories! Win a Prize!
Do you have a funny/weird/feel-good story about an experience you’ve had on AskAway? Want to share it with other AskAwayers? Submit your story to the AskAway Stories Contest for your chance to win a fabulous prize (USB headset, anyone?) and untold AskAway fame. Runner-up and first-place winners will be selected from the public library entries and from the post-secondary library entries. Winning entries will be announced and read out during the AskAway reception at the BC Library Conference.

Askaway: recording of Gerontology Resources presentation

A recording of the presentation:
Gerontology Resources
is now available on the Askaway portal:
To view the recording, you will need a browser that has the Flash Player plugin, and a pair of headphones or speakers.
Thanks very much to Nina Smart of SFU for her time and effort in creating this presentation!
Niki Baumann
Virtual Reference Librarian
BC Electronic Library Network