Monday November 27th

Most post-secondary institutions in the Lower Mainland and Vancouver Island are closed today due to weather conditions. While this may not affect AskAway staff that are able to work from home, some AskAwayers may not be able to make their shifts. However, with so many students at home today, there may be increased traffic. Here's our strategy:
There will be a notice on the patron login page warning them that service may be affected today due to weather conditions.
If you are not able to make your shift, please send an email to the servprov listserv letting everyone know.
If you are able to work your shift today, please check the blog and your email frequently for updates on the service today.
If you are staffing the service and find that you are all alone or swamped, please take the time to send an email to the servprov listserv letting us know so that we can come and help. Remember to make use of the We're Swamped! webpage (see Gordon's blog posting http://weblogs.elearning.ubc.ca/AskAway/2006/11/new_swamped_page.html) to push to the patrons letting them know we are swamped.
If you are able to help out with some extra time today, please log onto AskAway and check to see if help is needed.
This may be AskAway's day to be a shining example of the power of province-wide collaboration! :)
-Sunni
BC ELN