Submitted by admin-boss on
There have been a number of reports of QuestionPoint bugs since the last software install on September 19th. These include:
1) The inability to see how many calls other librarians are handling via the "All" tab in the chat monitor.
2) The address bar doesn't appear when the Policies link is clicked in the chat monitor.
3) Patrons have been reporting difficulty typing in the Qwidget box.
The first two items will be resolved in the next QP install, happening tomorrow AM (September 28).
The last one is related to the way that the Qwidget interacts with the CSS code in the library website. I'll be following up with libraries about this.
For more information about the QP install, see the QuestionPoint Blog: http://questionpoint.blogs.com/questionpoint_247_referen/2010/09/questionpoint-install-28-sept-at-6-am-utc.html
- Sunni
BC ELN