AskAway Updates

Administrative Centre Report, Dec. 1, 2012 - Mar. 31, 2013

Below is a link to AskAway's latest Administrative Centre report. This is the first to come out since we adopted a new streamlined approach to reporting; the Administrative Centre will produce these reports twice a year now, instead of for every Advisory Committee meeting.

The latest Administrative Centre report
Administrative Centre reports archive

April, Spring Term and Annual Update

Annual and Spring term (including April) AskAway stats are now available on the AskAway site: http://www.askaway.org/staff/statistics
April form fields statistics are available on the AskAway site: http://www.askaway.org/staff/statistics#form
April's exit survey results are also available on the AskAway site: http://www.askaway.org/staff/surveys

February Statistics and User Feedback

February AskAway stats are now available on the AskAway site: http://www.askaway.org/staff/statistics

February form fields statistics are available on the AskAway site:  http://www.askaway.org/staff/statistics#form
For 66% of February AskAway survey respondents, AskAway was the first library service they turned to, after trying to find information on their own. 6% of students stated that this was their first time using any library service.

January 2013 Statistics and User Feedback

January AskAway stats are now available on the AskAway site: http://www.askaway.org/staff/statistics

January form fields statistics are available on the AskAway site: http://www.askaway.org/staff/statistics#form

In January 2013, 58% of AskAway survey respondents identified themselves as first-time AskAway users, up from 51% in January 2012, and a great way to start the new term!

March Statistics and User Feedback

AskAway's March form fields, usage statistics and survey information are now available on the AskAway Portal.
Compared to last March, we engaged in 7% more sessions. This translates to over 230 additional sessions, and a total of 3758 sessions, or over 118 sessions per day.

March usage statistics are available here: http://www.eln.bc.ca/askaway/index.php?page=statistics#usage

Advisory Committee Minutes Posted

The AskAway Advisory Committee meeting minutes from February 12 are now posted on the AskAway Portal here. The meeting discussed the BCcampus Funding Request, 2012/13 Budget & Service Support Fee, Software Selection Committee membership, and other topics, including an update on text message reference pilots.

January Statistics and Update

The first AskAway statistics and survey information of 2012 are now available on the AskAway Portal.

Compared to January, 2011, we engaged in an average of 10% more sessions per day. January of last year's daily average was 94.3 sessions, this year's was 103.3.
January usage statistics are available here.

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