NEW: Swamped page

We know things are getting busy now, and you may find yourself trying to respond to more calls than you can handle. So we've added a new tool: a Swamped page. The URL has been added to the list of "scripted URLs" you can push to the user. Basically it's just the viewport page, but with a message added at the top saying that we're very busy and it may take a few minutes before their call will be answered.
Note that this is a page you push, so you do have to pick up the patron from the queue before you can send this.
If you'd like to see what the user will see ...
Thanks to Phil Hall of our sister public library service, from whom we stole this idea.
Project Coordinator, BCELN