Submitted by admin-boss on
Results from the AskAway Service Provider Survey are now available on the Librarians' Portal.
Additionally, we have created a document called You Asked...We Answer. Any comments or questions from the survey, to which we were able to respond immediately, have been listed and answered!
You can access these documents in two ways:
1. Check out the survey.
65 service providers responded to the survey. Results of the survey, including statistics, are available on this page: Service Provider Survey Results.
Comments are linked from this page. If you made a comment, and would like to see if it has been answered, find the survey question on which you commented. Click on the link to see the list of comments for that survey question. Then, scroll through the list of comments until you find your own. Look for a blue "You Asked...We Answer" link.
2. Check out the You Asked...We Answer page
You can also bypass the survey and go straight to the You Asked...We Answered page. This page covers such topics as: prevention and recovery from certain technical glitches, privacy, authentication, instant messaging, and many more! Even if you didn't make a comment on the survey, this page may address a burning question that you have.