Tip for Speeding Up QuestionPoint

The following tip comes from the AskAway public library service ...
QuestionPoint speed tactics
Some suggestions have been made that QuestionPoint runs much faster if you don't have many Internet Explorer browser windows open. Jane Lucas (one of our Supp Staff) has found that if she runs only the Chat Monitor (and co-browse windows) in IE and then runs all of her other browser tasks from Firefox, she gets much better performance. Perhaps a few of you can try this out and let us all know if that seems to improve chat and IM response.


I've been using the technique Jane suggests and while I can't say for sure whether it improves speed, it does decrease the likelihood of becoming confused by multiple IE windows.