Patron Surveys and Feedback

Survey results report on responses to the AskAway patron exit survey. The response rate is ~3%. Patrons from the listed institutions included comments in their survey response.

*** 2020 Service Extension Note: Due to COVID-19, AskAway extended service past the regular Section 2 (Jan-Apr) 2020 term and remained open April 14th to May 15th, with service hours Monday to Friday 9am-6pm. In the survey results below, responses for the service extension period are reflected in the "May 2020" and the "Apr 2020" spreadsheets that are beside one another. 

2012
Date Comments from AskAway users at:
Mar 2012 BCIT, CC, CC, CU, DC, JIBC, KPU, LC, NIC, OC, SC, SFU, TRU, UBC, UFV, UNBC, UVic, VCC, VIU
Feb 2012 BCIT, CC, CU, DC, KPU, LC, OC, SC, SFU, TRU, UBC, UFV, UVic, VCC, VIU
Jan 2012 BCIT, CC, DC, KPU, LC, SC, SFU, TRU, UBC, UNBC, UFV, UVic
2011
Date Comments from AskAway users at:
Dec 2011 BCIT, CC, DC, KPU, LC, SFU, UBC, UFV, UVIC
Nov 2011 CC, CU, DC, ECUAD, KPU, LC, OC, SFU, TRU, UBC, UFV, UNBC, UVIC, VIU
Oct 2011 BCIT, CC, CU, COTR, DC, KPU, NIC, NLC, OC, SFU, TRU, UBC, UNBC, UFV, UVic, VCC, VIU
Sep 2011 BCIT, CC, CU, DC, KPU, OC, SC, SFU, UBC, UFV, UNBC, UVic
Aug 2011 LC, SFU, UBC
Jul 2011 BCIT, CC, CU, DC, KPU, SFU, TRU, UFV, UBC, UVic
Jun 2011 CC, CU, DC, ECUAD, KPU, LC, SFU, TRU, TWU, UBC, UFV, UVic, VIU
May 2011 CC, CU, DC, KPU, LC, OC, SFU, UBC, Uvic
Apr 2011 CU, DC, KPU, LC, OC, SFU, UBC, UNBC, UVic, VCC
Mar 2011 BCIT, CC, CU, DC, ECU, KPU, LC, NIC, NLC, RRU, SFU, UBC, UFV, UNBC, UVic, VCC, VIU, YC
Feb 2011 BCIT, CC, CU, DC, KPU, LC, RRU, SFU, TRU, UBC, UFV, UNBC, UVic, VCC, VIU
Jan 2011 BCIT, CC, CNC, COTR, KPU, LC, OC, SFU, TRU, UBC, UFV, UNBC, VIU
2010
Date Comments from AskAway users at:
Dec 2010 BCIT, CC, DC, KPU, LC, NIC, NLC, NVIT, SC, NWCC, OC, SFU, TRU, UBC, UNBC, UFV, UVic, VIU
Nov 2010 (Data not available)
Oct 2010 (Unformatted)
Sep 2010 (Not counted)
May 2010 to Aug 2010 (Multiple; not formatted)
Apr 2010 BCIT, CC, DC, KPU, LC, NIC, NLC, NWCC, OC, SFU, TRU, UBC, UNBC, UFV, UVIC, VIU
Mar 2010 BCIT, CAP, CC, DC, KPU, LC, NIC, NLC, OC, RRU, SFU, TRU, TWU, UBC, UNBC, UFV, UVIC, VCC, VIU, YC
Feb 2010 BCIT, CC, CAP, DC, ECUAD, KPU, LC, NLC, RRU, SFU, TRU, UBC, UNBC, UFV, UVIC, VIU
Jan 2010 BCIT, CAP, CC, DC, KPU, LC, NLC, OC, SC, SFU, TRU, UBC, UFV, UVIC, VIU
2009
Date Comments from AskAway users at:
Dec 2009 BCIT, CAP, CC, DC, KPU, NWCC, OC, SFU, UBC, UFV, UNBC, UVIC, UVic, VIU
Nov 2009 BCIT, CAP, CC, DC, JIBC, KPU, OC, RRU, SFU, UBC, UFV, UNBC, UVIC, VIU, YC
Oct 2009 BCIT, CC, CAP, DC, KPU, LC, NIC, NWCC, OC, SFU, TRU, UBC, UNBC, UFV, UVIC, VCC, VIU, YC
Sep 2009 BCIT, CC, DC, KPU, LC, NWCC, OC, RRU, SFU, TRU, UBC, UNBC, UVIC, VIU
Aug 2009 (Data not available)
Jul 2009 BCIT, CC, DC, KPU, LC, NIC, NWCC, RRU, SFU, TRU, TWU, UBC, UNBC, UFV, UVIC, VCC, VIU
Jun 2009 BCIT, CAP, CC, DC, KPU, NIC, OC, RRU, SFU, TRU, RRU, UBC, UFV, UNBC, UVIC, VCC, VIU
May 2009 BCIT, CC, CAP, CNC, DC, KPU, LC, NIC, NWCC, OC, RRU, SFU, TRU, UBC, UNBC, UFV, UVIC, VIU
Apr 2009 BCIT, CC, CAP, DC, KPU, NIC, OC, RRU, SFU, TRU, UBC, UFV, UVIC, VIU, YC
Mar 2009 BCIT, CC, CAP, DC, KPU, LC, NIC, NLC, NWCC, OC, SFU, TRU, UBC, UNBC, UFV, UVIC, VIU
Feb 2009 BCIT, CAM, CAP, DC, KPU, LC, NIC, OC, RRU, SC, SFU, TRU, UBC, UFV, UVIC, VCC, VIU
Jan 2009 BCIT, CAM, CAP, DC, KPU, LC, NIC, NLC, NWCC, RRU, SFU, UBC, UNBC, UFV, UVIC, VCC, VIU
2008
Date Comments from AskAway users at:
Dec 2008 BCIT, DC, OC, SFU, UBC, VIU
Nov 2008 BCIT, CC, DC, KPU, LC, NIC, OC, RRU, SC, SFU, TRU, UBC, UNBC, UFV, UVIC, VIU
Oct 2008 CU, COTR, DC, KPU, LC, NIC, NLC, NWCC, OC, RRU, SFU, TRU, UBC, UNBC, UFV, UVIC, VIU
Sep 2008 BCIT, COTR, DC, NIC, OC, RRU, SC, SFU, UBC, UNBC, UFV, UVIC, VCC, VIU

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